Phone: 01524 853 388 | Mobile: 07711 320 972 | robertozolsltd@yahoo.com

OUR REPUTATION IS BUILT ON YOUR SATISFACTION.

Levels of Service

 

Our customers are at the very core of our business and are most valued.

Covid-19 has had a dramatic effect on us all in one way or another and Robert Ozols Limited has thought how we can help and support our clients through these difficult times.

Building works, maintenance and emergency works are still required despite the pandemic, we, therefore, offer three new levels of service for our customers to choose from.

Wet Rot Timber Treatment - Robert Ozols - Lancaster and Morecambe Builder

Bronze Package

If our customers have been financially impacted, or if this level of service appeals, then Robert Ozols Limited could offer labour only quotation.

The customer would be responsible to supply all agreed materials and plant for the project.

The materials and plant must be made available for work to proceed without interruption but this would allow our customers to be more involved and perhaps have the satisfaction to have participated in the project.

Dry Rot Timber Treatment - Robert Ozols - Lancaster and Morecambe Builder

Silver Package

It is recognised that our customers may want to be involved in overall control of purchasing materials for the works, but might find responsibility for plant items such as scaffolding, specialised tools etc. are beyond our clients’ comfort zone.

In this scenario, Robert Ozols Limited would provide a quotation to include all labour and plant items.

Dry Rot Timber Treatment - Robert Ozols - Lancaster and Morecambe Builder

Gold Package

This follows the service which is currently offered to include all labour, materials and plant items.

This means that our customers can step back from the job, to allow us to complete the works.

This gives you, the customer the freedom to get on with other important aspects in your life.

It is hoped that the above levels of service help our customers in these times but whether you chose from our bronze, silver or gold standard levels of service, please be assured all health and safety measures and any legal requirements will still be observed by Robert Ozols Limited.

So, let us know what level of service you want and leave the rest to us.

 

For property renovations in Lancaster, Morecambe and the Lake District, get in touch with Robert Ozols Limited now on

01524 853 388 or
07711 320 972